Pending registration


#1

Hi,

had bought a package plan with dreamhost but the status on pending. it’s has been hours but still pending. has submit a ticket but got no reply. want to call but no phone number available. how then dreamhost resolve the issue?


#2

It will probably be a few more hours. The dreamhost dept that handles manual approvals is only open during business hours west coast USA (gmt-8).

It is possible to get approved automatically, but for some reason yours did not.


#3

It’s so hard to resolve this if the registrar do not have chatting system or phone system.


#4

They have both, but you have to get approved first.

Chat is free and 24/7 after account approval. Phone support is a CALLBACK system with an extra fee.