Pending for Two Weeks - Really!?


#1

My account has been pending for almost two weeks. Is there nobody that can help me with this?


#2

It doesn’t look as though your signup went through properly — I don’t see a domain or any payment information on your account. If you’d like, I can go ahead and close out your existing account so you can try signing up again, or you can contact DreamHost support for more information!


#3

Andrew,

I suppose it is best to close out the existing account. I did provide my credit card information and want to make sure I don’t get charged. Can you help me with this?

Thanks for your assistance.


#4

Okay, I’ve cleared out your old account, so you should be able to try signing up again at https://signup.dreamhost.com/.

Your credit card information was never recorded on your first account, so you will not be billed for it.


#5

I have the same problem. Its been two days, I’ve deleted my 5 apps and when I try to install WordPress for example it says “Error: It appears your account is still pending. You may need to sign up for DreamHost Apps with a different e-mail, or add hosting through the DreamHost control panel.”

I sent a ‘help’ message but it does say they may not reply as its a free service :frowning: