— Thank you LakeRat. I would be open to doing that if it would fix the issue.
Look, Support ticket is over 8 business days old. Is this type of support time typical in your experience or do I have a particularly difficult issue? I would love a response from support today. —
Chip Lewis 08/03/2015 11:20:48 AM This vulnerability is due to the passing of login credentials unencrypted, not the email itself. A telnet to port 25 at 126.96.36.199 confirms that plaintext login is allowed.
MS User 07/30/2015 05:17:10 PM All email on this domain are only being checked via TSL in gmail settings. See screenpicture of gmail settings that are set to secure.
Message from you (Jul 27, 2015 - 11:38:36 / #6918962)
Subject: PCI Vulnerability: Disable SMTP plaintext authentication
For Ashleypaquin.com we are trying to pass PCI Scan.
There is a vulnerability:
Undefined CVE, SMTP credentials transmitted unencrypted
ports: 25, 587
Is there a setting change to use TLS or SSL?
Thank you for your guidance.