Payment related problems


#1

I just bought hosting yesterday, with the promo code 777. It was valid for the 1 year hosting with free domain making the hosting cost less than 9.50USD for the first year. I recieved 2 e-mails after my purchase, a reciept and an e-mail that stated that i’ll get another e-mail when account get’s activated. I didn’t got the e-mail that I’m activated, and to that I did not got any e-mail about why my account was not activated. So, I contact them and impressively, the reply was fast, and said I got a refund, since my account was flagged by their automated fraud detection. The credit card was valid, used it everywhere around the net. After their reply, I immediately responded, and it’s been 12 hours since their last reply. I hope they reply as soon as possible as I need help. I’ll need a refund receipt if that’s the case, or the hosting i bought.

-When do I get the refund reciept for the payment I’ve sent yesterday?

-Do I get my account activated, since the message might just be an error and wait for my account to be activated?

Thank you for listening!
I hope for great hosting!


#2

thanks too! I know the support will tell me what to do in order to get the hosting. Used my mom’s CC.

Looking forward to be hosted in dreamhost.


#3

They said that the CC i used was a fraud. I have to check first the CC Bill if no money was lost. What if the $9.24 was taken off the CC, what will I do next? Will I still get the money back? although brett said I got a refund, but no receipt. i should get an e-mail reciept for a refund right?

:smiley: