Payment/hosting issues


#1

Late last month, my ability to access the fanworks.net domain and its subdomains, either through the Internet or FTP, was cut off due to a $9.95 charge, which however was accredited to the relevant account June 26, with a one-cent accredit made July 1st.

Specifically, SmartFTP v1.1 tells me “No such host is known,” and all attempts to reach fanworks.net over the Internet have failed. Can anyone tell me what is the problem here? (I only recently noticed the accredit.)


#2

Whois results:

Domain Name: FANWORKS.NET
Registrar: NEW DREAM NETWORK, LLC
Whois Server: whois.dreamhost.com
Referral URL: http://www.dreamhost.com
Name Server: NS1.DREAMHOST.COM
Name Server: NS2.DREAMHOST.COM
Status: REGISTRAR-HOLD
Updated Date: 20-jun-2005
Creation Date: 19-jun-2001
Expiration Date: 19-jun-2006

The domain appears to be set to REGISTRAR-HOLD - which means:

“REGISTRAR-HOLD: The sponsoring registrar sets this status. The domain can not be modified or deleted. The registrar must remove REGISTRAR-HOLD status to modify the domain. The domain can be renewed. The domain will not be included in the zone.”

I expect that you will need to contact support to resolve.

-Mark.