i recently paid for a hosting account using paypal and now they are saying that i didnt pay when i KNOW i did and have proof
Hi, just a reminder that we’re just customers here.
Is there anything that we can help you with?
We can at least give you confidence that it’s a stand-up company that will do the right thing. Have you sent in your “proof”? Are you just waiting for them to verify it?
Remember that as a vendor, the important thing is for Dreamhost is that they receive payment. Proof that you sent payment is just proof that either:
- The payment is on the way.
- the payment “got lost”.
Have you sent Dreamhost the PayPal transaction ID? How long ago did you make payment?
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