Hello my name is Blake and I am a computer tech working in conjunction with a customer of Dreamhost named Al. Running into some major issues here.
I am really trying to figure out which route to take in regards to this situation. Al uses Outlook for his email and has forgotten his password. He also doesn’t know any of his other passwords related to Dreamhost. What would be the correct route for this situation? I know there isn’t a phone number to call and I tried sending through this link ( http://www.dreamhost.com/contact/ ) but in regards to password, it says specifically for Billing Password. Lastly, I did this yesterday and no response.
As I said earlier, just trying to figure out which route to go.