Partial backup

I just did a backup of my account.

I received a backup file for the email, another one for the DB, but there is none for the other files. In the previous backups, I also got a backup file containing all the files (images…) of my WordPress site.

How to fix this error?

Thank you.

Hi. How did you run the back up? Is it through the admin panel? Could be th process change since the upgrade but would be nice to get a confirmation here though.

I did it through the admin panel like for the previous backups.