I don’t know where else to ask, but over the last 4 days it seems that I cannot log a support request via the Dreamhost Panel, or load Live Chat. I’ve tried both Safari and Chrome on MacOS, and Safari on iPad, so doesn’t appear to be browser specific.
If I enter a support request via the panel, when I submit it seems to accept the request but the request doesn’t show in my support history. I’ve logged 3 separate requests since Saturday and had no response on any of them.
Also, if I choose Live Chat from the support menu it just redirects me to the support request page, the live Chat doesn’t open like it used to. So it appears I have no way of contacting support!
Anyone else experiencing this, or know of another route to support?
[Update] Ironically after submitting this message I tried again to submit a support request and it went through, and appeared in my support history as open. However, I still can’t load Live Chat.