Hello I’ve registered to Dreamhost two days ago and paid immediately. I e-mail the customer service to have my accoun t approved. They approved it fairly quickly however I could not use the service even after the approval.
I logged into the control panel and tried to setup an user, but the system says I can no longer add an user unless I upgrade. Ironically the system shows there is no user under my account. I did whois to the domain i registered through Dreamhost, and it’s still available. Then I went to “my account summary”, the system shows I don’t have any services.
I tried to e-mail Dreamhost customer service, three different people responded but none of them can fix my problem nor tell me what is exactly wrong with my account.
The last respond that I got was “You are moved to a level 2 queue”, and didn’t tell me what is going on with my account.
I thought this should be a small problem and can be easily fixed by Dreamhost?
Please help me Thank you!