My computer died, so I’m setting up on my wife’s laptop. I normally use Thunderbird with no problems for email, but wanted to go with Outlook so I didn’t have to install extra software on her machine (I’m only here temporarily).
I’ve had zero problems configuring Outlook, based on information here and in the knowledge base (even using 587 instead of 25), but outgoing mail is not sending (or making errors) and when I try ‘Test Account Settings’ in Outlook configuration I get the following error text:
“Send test e-mail message: Outlook could not logon to the outgoing mail server (SMTP). The problem could be the server name, your server may require authentication, or your server may not support SSL. Verify authentication and SSL options under More Settings.”
I’m sure I’m missing something obvious, but can’t seem to put my finger on it. I can log in on the webmail panel, so my account/pw is fine, it’s just a step in Outlook config (my guess) that I’m failing.