Outlook Not pulling Email


#1

I just switched our companies Email accounts to DH and I have ran into a very odd problem. Some of the Outlook accounts (2002 to 2007) have no issue with connecting, receiving and sending email.

However other accounts I have setup are have severe issues. They refuse to pull email from DH’s servers. If I test the Outlook settings and I do not recieve error messages but the account is clearly not pulling email. I know this because I send test emails via working outlook accounts and gmail. If I webmail to these accounts which will not pull email they have the test emails in squirrel.

Does anyone have any idea how to fix this?


#2

Well after spending most of the day with this and some other migration issues. DH’s Tech staff came through. I completely forgot that each computer locally caches DNS information. If anyone else is trying to do this and has issues make sure to go to cmd and use ipconfig /flushdns. After you do this, you should not be having anymore problems.