If you are looking into getting on board with DreamHost, I would stay away from it. They claim to be the best at what they do, and have not had that experience since I started using them over 6 months ago. I’ve used many hosting services in the past, and I’m afraid to say that even 1&1 is almost better. Yuck.
My company transferred the domain we had with DreamHost away from DreamHost, but keep our email with them. I have requested support for over 24 hours as to how to point our MX records over (which address to use) and how to configure our POP and SMTP since our mail.ourdomain.com is no longer configured with the new host. Our email has been down for 24 hours, we have sent in multiple “OMH, PEOPLE ARE DYING” tickets, and have not heard from them. I don’t abuse the system, and have never used that top-priority bug submission before, but it’s useless anyhow.
If anyone has any ideas on what MX record we should use to point the email back to DreamHost, and how to reconfigure our POP and SMTP, it would be great.
I’m very disappointed by DreamHost and would recommend anyone thinking of using them to go in another direction.