[quote]Please…the only way to get anything done with Dreamhost is to threaten to leave you.
Hey, I’m over here. I’m in Oakland, just a DreamHost customer, so why are you responding to my post in the second person as if I were DreamHost? Oh that’s right, in your first post in this thread, you accuse those making positive comments here about DreamHost of being DreamHost employees. That’s ridiculous on the face of it.
There are valid concerns about DreamHost, and I share them. But what you ascribe to malicious intent or laziness I ascribe to haplessness. DreamHost seems to enjoy a reservoir of goodwill among long-term customers, judging from some of the responses in this forum. They must have done something right to have earned this. That allays my concerns somewhat. Yes, the response times for trouble tickets should be much lower, but the lack of telephone support (except for limited callbacks on the higher-priced plans) was part of the deal going in, and clearly spelled out on the DreamHost web site. It’s unfair to blame them for not having what they never offered in the first place.
And I must point out that you have threatened to do more than leave DreamHost. You have written the following:
[quote]I also told them that “I was so mad that I would knock their f’@#in a@#es out!!! If I ever came face to face with any of them!!
[quote]I will deal with the person who did this in person when I visit California next month.
When you make what sound like physical threats against DreamHost personnel, then I stop sympathizing with your gripes (which by the way, you fail to present in enough detail for forum readers to assess). You don’t need a better webhost, you need anger management sessions.
You’re swinging from the heels, and you’re whiffing badly.