Normal Response Time?


#1

I’m just curious what the turnaround time is when you have a problem and can’t access your websites on line? I know my sites aren’t a big deal but I thought after a day I would hear something back. Are my expectations off?

By the way, the error I’m getting is shown below. I replaced my user name and website name that was in the error message. Any tips you might have to resolve this would be greatly appreciated.

Warning: require(/home/username/website.com/wp-includes/post-template.php) [function.require]: failed to open stream: Permission denied in /home/username/website.com/wp-settings.php on line 122

Fatal error: require() [function.require]: Failed opening required ‘/home/username/website.com/wp-includes/post-template.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/username/website.com/wp-settings.php on line 122


#2

[hr]
Thanks Dreamhost support for resolving my problem in a timely manner.