No support on holidays?


#1

Oh, it takes me 30 seconds to finish loading the phpmyadmin interface.
I submitted a ticket to the tech team yesterday afternoon and no response since.
Everyone’s on holiday? I am really driven crazy.


#2

Dreamhost support is 24/7. They are usually very good about replying within 24 hours. If you you use your site for business, you may want to consider upgrading to a private server (PS). This will separate your site to prevent other costumer’s mistakes from affecting your website. You also get access live 24/7 chat at no additional cost.

http://www.dreamhost.com/hosting-vps.html