No longer able to scp/sftp/rsync as backup user


#1

Hello,
I’m having trouble accessing dreamhost as my backup user. I keep getting prompted for my password, and when I enter it, I get a “Permission denied, please try again.”. This happens regardless of whether I use scp, sftp or rsync.

 I've reset my password multiple times through the panel, and have even tried allowing allowing the panel to pick a password for me.

  Any ideas on how to trouble shoot and/or get past this?

Thanks!
wsgolfer


#2

Only quick advice I have offhand is that reseting the password might be taking longer than the 10-15 minutes advertised in the panel. Password changes are pushed out to the server and sometimes don’t go as quickly as you would expect.