No answer from support

About 7 days ago sent a message to support and I have not yet got an answer.

I told them I am interested in a second codemonster plan, but that I had a question first, regarding if they helped in moving domains - I have an invision board forum and I dont want to lose it. I offered to pay for helping move this one domain.

But now I am very concerned because I dont want to get another code monster plan if there is no support.

I can all ready tell you that they will not help you move your Invision Power Board as it is a 3rd-party app. However, the members of Invision Power Board’s support community should be able to help you move your installation.