NGO 501(c)(3) Paperwork


I am out of the country, and am trying to set this up for some people. Their DreamHost Apps cloud non-sense, although impressive, is not very useful to me. I had to give it a try. Anyway, I have tried contacting Dreamhost several times through their web forms now, and never got a response (where does the response even come, my email, or my DHA page, haha). In any event, I do not have convenient access to a fax, so I cannot fax them the 501©(3) paperwork they must authorize. Does anyone know how to get hold of these people? Are any of these people on the forums? I do not want to be a jerk about this, but you have an awesome deal and I have waited 7+ business days at this point with the question. If the answer is no, I will find a way to fax. Also complicating the issue is I have a DHA promo account, and I am not sure how the documentation on the wiki jives with what I have tried. Any thoughts?