Newbie issues


#1

So I registered a domain at the end of June and never got around to messing with it. I finally tried to check my webmail, upload files via ftp, then via webftp. I can log on to the control panel at dreamhost, but I can’t check my email and get permission denied when trying to webftp something over. Using SmartFtp, it won’t grant me access either.

Any thoughts…

Thanks,
Gonz


#2

Have you added the domain to your account via Manage Domains?


#3

Well I don’t rememeber doing that myself… I believe it was already on there when I first logged in.

When I click on manage domains, the one I registered is listed. (http://www.equalsopposite.com)

Is this what you mean?


#4

The only thing I can suggest then is check you’re using the correct username and password. Other than that, try contacting tech support.


#5

Are you using the correct log-in details?

Remember, your FTP log-in may not be the same as your admin panel log-in, you should use the username/password assigned to the user that controls the domain.

Mark


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#6

Hey I joined DH just a couple of days ago and have had the same problems with email. I keep getting login error messages. I’ve just submitted a support ticket and will wait patiently for a response.

Otherwise, loving DH. Support response times have been fast so far and everything else seems to be going a-okay. Glad I transferred over from my previous webhost who just went through huge changes, causing some problems… meh.

Paul

www.shunklish.com