hi, new to web'master'ing, and certainly new to DH ...
I dont want to bother them again so soon, so I figured Id ask here while I practice some patience ...
my first message to tech support already went like this:
and they answered:
I took a look at the document root for your site and noticed that the directory was missing group and other executable permissions, which is required for the webserver to access it (it was drwxrw-r--), I added those permissions (making it drwxrwxr-x) and now it's working properly.
sure enough, it worked fine...
yesterday I added a new domain (not a subdomain)
that I still cant access via the web ... with my ftp client, I can get at it and alter things ... but the web isnt returning anything but a "server not found" ... (first domain is working fine)
so my two questions ... why did my first one show up on the web within minutes, and this one is...? taking over a day? ... I know thats the normal warning, but - Im already spoiled by the first ... is there something else that I might be missing?
and my second question: I could swear I had the chmod on my first domain set to what they said it wasnt ... with r_x on the public parameter ... maybe not, but - is there another setting/ folder that I could have missed, and am missing now again?
thanks in advance