New User - can't see files in URL


#1

Hello,

I’ve created a new user and we’ve uploaded files through “Fetch” to the directory. However, we can’t seem to view the files online at the specified URL.

What am I doing wrong?

Cheers


#2

is that new user associated to any domain??
You can only see files on a domain owned by a user.

also, are the files smaller then 2GBs? apache as a limit of 2GBs per file


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#3

what directory did you upload the files to? if you want the available through example.com, you need to put them inside the example.com directory. if you set up example.com with dreamhost, the directory should already be there.

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