New sign up 48 hours - still pending?


#1

I am a new customer. I have paid up and have waited for nearly 48 hours and when I log into the control panel it say’s my account is still pending for approval.

I understand that accounts should be ready within 24 hours ‘normally’ what is going on here?


#2

You may have tripped a fraud flag somewhere that requires further verification on their part. Are you in the US? If not, that could be part of it.

I’d either wait it out, or send them a message asking if there’s anything else you can do or if there’s any other info they want from you.


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