New but unable to create my site!

I paid my 69 dollars on the 7th of july, got it up and running or well at least my site is activated but, I havent been able to do anything with it!!! Says there is an error, not too good experience yet, anyone have any suggestions?? should I ask for my money back??

Hard to guess what’s going wrong. Not enough data.

If you are experienced with websites, FTP and so on, then best is to mail to support. They usually answer fast.
If you are a beginner, view and post on beginner’s forum. There are good advices on how to FTP there.

In all cases please do not cross-post and please give details about the error(s) you get.