I have a domain that is on Dreamhost and which is being pointed to another hosting server. That is working fine. I setup a subdomain via the tool in the Dreamhost panel with the hosting on the VPS. When ftp into the main account (the subdomain address doesn't work) I see that the folder has been created and there is the quickstart.html. However, when I go to the subdomain it can not be reached. I get the error, "server DNS address could not be found." Since then I have tried to setup another subdomain on another domain and several databases, none of which are working and all resulting in the same error. I looked at the A records that Dreamhost automatically setups and they are pointing to Dreamhost IP. I'm at a lost and need help quickly.
Also, it shouldn't be a problem of propagation, it's been a week since the subdomain was setup. With every other service I never had to wait more than a couple of hours, but generally it's been within in an hour.
I've tried contacting support and have a ticket open, waited for a response that asked me how long ago I set it up and that its take time to propogate. I replied but am not optimistic that they will proactively investigate the issue and I can't wait another 5 hours just to be asked another question to which I have to wait another 5 hours to.
Any help would be much appreciated
//edited for minor grammatical errors