My MySQL PS server has been down for 22 hours and counting. Websites show “Error establishing a database connection” and I can’t connect to the databases in the usual way via sqlyog software either (I was actually happily using sqlyog when the connection was lost but nothing I was doing would have caused this). I tried rebooting the server but no luck.
I submitted a support ticket 22 hours ago but received no response whatsoever yet. Sent a followup ticket an hour later (so 21 hours ago) ensuring the “critical” option was selected but still no luck.
I switched both web and mysql to PS servers because I was unhappy with the instability of shared hosting on Dreamhost. But even though I’m now paying substantially more I’ve had small periods of downtime the past month and now a 1 day outage (so far) and not a peep from Dreamhost support.
I’m currently looking into dedicated hosting because it’s not substantially more than PS hosting. With PS hosting there seems to be several servers involved, web server, shared file server, mysql server. I’m wondering if a dedicated hosting solution (assume Dreamhost dont do one so from another provider) would be more reliable with no virtualization layer underneath and no other users on the same hardware?