Thanks for your fast response. I have submitted numerous tickets since November 10. Ticket #5429267 5430042 5456027 5456055 5456139 5456436 5457083 5463932 5470253 5471342
I have gotten very generic responses like:
"...they now seem to be loading well. If you are still
having trouble loading any of your other websites let us know and we will
look into this issue further for you."
"I checked out a few of your websites and they loaded immediately..."
"I am not seeing any issues with either server at the time. Your website
is loading just fine, even though the link above says its down."
I would love to get an actual fix to the problem. One rep (ticket #65522366) actually did a good job at looking at the server and noted that "I would be happy to move you to another
MySQL or Apache service once we determine what is at fault for these
issues." I have yet to hear what the fault of these downtime problems may be. That ticket was from Nov 26, 2012 - 16:35:28. How many more outages should I endure til the fault is found?
Another outage at 10:45 AM PST. Here's the new ticket 5471891.