My VPS are having problem for more than 24 hours. I send 4 tickets to throw the dreamhost support panel, but i don´t get any answer.
At first, the VPS as no service apache running on it, so i tell theme to make it back, they say to me that they have to restore the machine but the /home directory will not be affected in this process, but this is not true, because now i had lost EVERYTHING!! and the vps don´t seems to work.
All my domains are down, all my clients are in panic mode. ¿What can i do?, i´m with dreamhost since 2006, and this is madness.
here is the tickets i had send:
4817901 - since 2 hours 1 min
4817376 - 9 hours 2 mins
4817354 - since 9 hours 12 mins
Please restore all my /home data, and all the VPS configuration as soon as possible, or give me an answer!!!