Actually, dreamhost IS a GREAT hosting company.
I am not a promo boy/boi/girl ...I am a customer who hosts almost 100 sites at dreamhost on over a dozen different dreamhost servers. I have not had problems since July 31...at least with dreamhost's servers/service...however, my coding skills have taken down one of my sites twice...hehehe That's not to say that other servers that I am not on haven't had problems. Just the 20 I am on haven't. So, I am happy...
If I weren't happy, I WOULD find another host.
Kiva.org needs to go, move on. Quit complaining...you got on a bad server, you have had bad service from support so...go already. Find a new host. Complaining in a customer to customer support forum isn't doing you or us any good. When a customer is fed up and makes the decision to move to another host...then that's what they do. Your constant complaining makes you look like your just being vendictive and are losing merit for this constant bickering. Just go, find another host and start the moving on process.