So yesterday, all of a sudden out of nowhere, my website is no longer up and my email (with the domain) is not working, which is costing me business. I need this remedied asap. I tried logging in to the site/panel, and my username and password don't work any more. I have no idea what happened; I believe I might be supposed to renew the account around this time but received no reminder email as I have in past years, and I'd like to get this done as soon as possible. Since I can't log in, I can't contact the support team. I sent an email to the general address. Can anyone help me with this and offer advice? It really came out of nowhere and all I want to do is renew the account, etc. Please help here or via email; ideally if there is a dream host tech person that sees this, please get in contact. Thanks.
My email is firstname.lastname@example.org