I signed up on Saturday morning and my account is still awaiting approval. So far I am not satiesfied at all by the service provided. The KB clearly states it might take as much as 24 hours; well, 48 hours have now passed and still nothing.
contact support and ask for an update. They should be able to tell you what's going on.
Sent them a support ticket now -- let's hope they've got a good answer for me...