My account has been pending for two days


#1

My account has been pending for two days, is this normal? I’m kind of in a hurry to launch my website…


#2

Hello Fairy,

I apologize for the delay! I was able to find your account and sent it over to our approvals department. They’ll be in the office within the hour and we’ll get you access ASAP. Thank you for your patience while we look into this matter. Also, whenever you need any support please feel free to send us a ticket here https://panel.dreamhost.com/index.cgi?tree=support.msg& if you have any other questions please do not hesitate to ask us :slight_smile:

Thanks!
Matt C


#3

Thank you so much, I really appreciate it!


#4

You’re Welcome!

Everything has been approved! You’re all setup good to go :slight_smile: If you do happen to need any support be sure to hit us up on twitter @dreamhostcare or you can send a ticket directly to our support team here https://panel.dreamhost.com/index.cgi?tree=support.msg&

Cheers!
Matt C