I’ve been a patient dh customer for years, mostly due to laziness. It takes time and energy to switch sites to a different host company, and more money. You guys are down CONSTANTLY (I can’t count the times over the past years), costing your customers money. I’ve had it. My sites have been down for 5 consecutive days and show no sign of coming back up. I’ve filed reports with you and you’ve not even replied. I can’t even access my sites to move them to a different host.
I’ve put a call in to our lawyer to see what actions I can take. You’re costing us our livelihood. I want compensation. I want a polite reply, explanation, apology. I want access to my 4 sites and to be able to leave your services.