it seems when i log in with my email address, i get a different account than when i log in with my username… why would this be happening?
I assume you’re talking about the Panel? Is it possible that you started the sigup process or something wiht that E-mail address but didn’t add a plan, and then went back and used a different E-mail address when you actually signed up?
Are there multiple "Web ID"s involved? As mattail intimated, is it the Control Panel you are tying to log in to, or the “Web Id” log-on?