Moving a single user from VPS to shared and keeping the same user ID

vps

#1

I’m trying to move a single user from VPS back to shared but I would like to keep the same user ID and other settings when I move them.

When I try this in the panel, I get the message that I cannot do so because the user ID exists.

Thoughts or help please?


#2

Asking Support to move the user on your behalf would probably be quickest.

Send in a ticket and Tweet them @DreamHostCare with your ticket number.


#3

Support tells me that they either move everyone or no one.

They indicate that they cannot move single users with their tools.


#4

Ask to speak with a different Support person.