Moving a domain's hosting between accounts


#1

Anyone know how to move a domain’s hosting between accounts, without interrupting service?

My first attempt was a failure - my customers got:


Domain Cloaking Error
We’re sorry, we had a problem with our web panel when you set up cloaking
for your domain richardyeleonora.com!
Please go to the DreamHost Web Panel’s Domain > Web area and click the
[Edit] link next to richardyeleonora.com to re-configure cloaking.

Error: no domain

for a while. :frowning:

Thanks.


#2

If you’re trying to transfer between Dreamhost accounts, you should just contact support and they can do it for you painlessly.


#3

domain moves from account to account are definately NOT painless. Please read this kbase article for details :
https://panel.dreamhost.com/kbase/index.cgi?area=3060&keyword=move services


#4

Good to know. I apologize for my post.

I had heard from a couple people that it had been done for them without any fuss.


#5

Thanks.

I note that says:

[quote]You must contact support and ask wether a move is a
"cross cluster" move or not ( if mx records are different,
then move is cross cluster ). If not, then we can move
your services for a nominal fee

[/quote]

but since asking here, Support have answered mentioning
no fee for mobing services but saying

[quote]There will be some downtime, since the domain will be
moved to a different machine.

[/quote]

not mentioned above. Anyone know why moving a domain between machines should cause downtime? I’d expect none to be necessary. Thanks.


#6

W.r.t. DH’s

[quote]Once you have completed this process, contact support
and we will move your existing domains over to the new account.

[/quote]

and

[quote]There will be some downtime, since the domain will be
moved to a different machine.

[/quote]

can anyone explain to me why I should not just remove the domain from srouce account and immediately add it to destination account, relying on TTL to avoid any interruption in service?

Thanks.