Hi Gerbil -
The problem isn't so much the added administrative time as it is the resource consumption and instability we've found comes with compiling a bunch of extra stuff into Apache. Even if we throw lots of money at the problem, no matter how many admins we have watching the servers it still affects other customers. And if a web server goes down, we have a lot of people who are (understandably) upset.
Trust me - I'm a big PHP4 nut myself - but this can definitely be problematic for DH customers if it takes down web servers under heavy load (this is also one of the reasons why we haven't jumped at supporting mod_perl on our shared hosting boxen, btw).
That said, I'm quite aware of the benefits all the extras you can get with PHP can provide. I'll bring it up to our admin team again, but they'll probably shoot me down unless there's an easy way to make it available to non-CGI customers without compromising the stability of the server - but hey, it's worth a shot, no? :>
(For the fellow geeks out there: This is oddly similar to the origins of the long standing debate between those who support micro-kernels and those who prefer monolithic kernels. There are benefits to both.)
- Jeff @ DreamHost
- DH Discussion Forum Admin