Following todays down-time, my email account has been restored but all of my existing email and IMAP folders are missing. Missing. Not unsubscribed. I’m quite concerned.
I’ve emailed support several times - with still no reply - but I was wondering if anyone here could put my mind slightly at rest.
Does the IMAP mail come under the snapshot backup at DH? What I’m saying is, will they be able to restore all my previous emails and folders?
If someone could put my mind at rest, just a little, that would be great.