Migrating info


#1

I moved my domain here from 1&1. In the process I lost the link to my content at Blogger. I have intentions to move my content to Wordpress. Customer service has not been able to connect my domain to Blogger so that my site is back up and running. My site has been down for nearly 2 weeks now! I have tried loading the “one-click” WP installer and it’s emailed instructions lead nowhere! I NEED my site to work. I was told Dreamhost has some of the best CS around. I am beginning to think I need to take my business elsewhere.
Support tickets 5575041 & 5578921
Please speak in plain english. I do not understand techy geek.


#2

Hello Corey,

I apologize for any confusion and frustration. I especially apologize for any techy geek speak. I assure you most of our support team has been instructed to use plain english as often as possible :slight_smile: I see that they replied to your tickets and the issues you are having appear to be resolved. To view your support history for reference please click here https://panel.dreamhost.com/index.cgi?tree=support.his& as always if you would like any more support please reply to the last email we sent you or click here https://panel.dreamhost.com/index.cgi?tree=support.his& to send us a new ticket. If you have any other questions please do not hesitate to ask us.

Cheers!
Matt C


#3

Yeah, someone finally got back with me last night and was able to assist me greatly. After a week and a few opened cases we finally got this figured out.