Media Player doesn't display video in IE7

apps

#1

I’m using the JW Flash Media player that Dreamhost has installed. It works perfectly in Firefox and you can hear the music on IE7, but no picture displays. Does anyone have an idea on what to do about this?

Angela

================================
Angela Gann
CrimsonDryad Web Design Services
Web Design, Custom Software Development
http://www.crimsondryad.com


#2

Angelea,

Is it appropriate for you to post a link to the page so we can see the code? It might help? :wink:

–rlparker


#3

Sure, you can see it, though I don’t know if it will help. I went to the JW site and tried the newer version. If I use the demo code on the JW site, it works fine. I copy the generated code and put it on my site and it doesn’t.

I downloaded the mediaplayer.swf file and put it in multiple locations, tried using full file paths. Nothing is working.

I was originally using the DH code and that worked on Firefox, but not on IE7. So now I don’t know if I should go back to the DH code or keep trying to use the new version or what. grrrrr…

http://www.yearlingvideos.com/item_detail.php?id=testHorse&category=00251&category_type=farm:

================================
Angela Gann
CrimsonDryad Web Design Services
Web Design, Custom Software Development
http://www.crimsondryad.com


#4

Well, you’re right - I didn’t see anything obvious that looked out of place (still looking at it in more detail), but just so you know, I can’t even see the thing working in FF 2.0.0.6 ( screenshot).

I do know that from my messing around with various versions of JW’s player, and other players, that it can be confusing to get all the variables correctly set, and going back and forth between the versions always got me hopelessly confused with what went where.

I’ve always had success, ultimately, going back to, and debugging, the DH supplied version. - but YMMV.

-rlparker


#5

Ok, what you were seeing was the new version. I just switched it back to the DH approved version. As you can see, on FF it works fine, but there’s no picture on IE7.

Like seriously…this is a pain in my rear. :stuck_out_tongue:

================================
Angela Gann
CrimsonDryad Web Design Services
Web Design, Custom Software Development
http://www.crimsondryad.com


#6

wow. Really strange…I cleared all my cache’s, and reloaded that page, and still “no go” in FF for me. The page draws strangely … it looks like it is trying to render space for the video, but when the page completes, the “horse description” text and it’s headers snaps back to the extreme left of the “content” section, and ends up looking just like the screenshot I provided. :frowning:

–rlparker


#7

What happens for you in IE? Because the video attempts to play, but I just get music. I’m on the same version of FF as you are.

There are a lot of people saying this player is really great. But I can’t say as how I’m uber impressed. sigh If this is the best, I wonder how bad the others are?

================================
Angela Gann
CrimsonDryad Web Design Services
Web Design, Custom Software Development
http://www.crimsondryad.com


#8

Sorry, I got distracted with a client ;-)! You’ll have to give me a few inutes to boot up a machine with IE7 on it - while I’m doing that, the thing still won’t load in FF2.0.0.6 for me, but loads and runs fine showing a pretty pony trotting around to music in IE6 - arguughhh! I will go try it in IE7 in a few
minutes.

Nice! (machine booted quicker than I am used to) You are gonna hate me for telling you this, but it loads and runs fine, music and video in IE7 for me. :open_mouth:

–rlparker


#9

OMG. This is like some kind of sick joke. Yes, the music is annoying, client picked it.

Hrm, maybe I’ll just be smart and give them a link to download if it won’t display in the browser and just call it a day. Geez.

Thanks for looking at it, sorry I didn’t warn you about the music. :stuck_out_tongue:

================================
Angela Gann
CrimsonDryad Web Design Services
Web Design, Custom Software Development
http://www.crimsondryad.com


#10

he he he…the music wasn’t so bad until the thrid or fourth go-round! :wink: I wish I could help you troubleshoot it further, but I’m a bit swamped at the moment… Good luck with it and, if you get it “unborked” I’d love to know what the problem turned out to be.

–rlparker


#11

Well, it looks like it might be having the wrong flash player installed or something. Because my boyfriend got it working on the laptop. Go figure.

================================
Angela Gann
CrimsonDryad Web Design Services
Web Design, Custom Software Development
http://www.crimsondryad.com


#12

Interesting I just tried it on my system which has IE7 and it plays just fine. As a side note I have flash player 9.0 and flash CS3 installed on this system.
Something for you to check. Your source code states Maj version 7 is required. Check the codec used and verify it is Sorenson Spark not On2. As it is possible to set the version in the html code. On2 was added for version 8.
Silk

My website


#13

Yes, several people have told me it’s ok in IE7, but it still doesn’t play right on my system in IE7.

I’m using the default code DH supplied for their installation of JW player. This is the first time I’ve tried to use it, so I have no idea how to go about checking the codecs and such.

Can you tell me how to do that?

Thanks for your help!

================================
Angela Gann
CrimsonDryad Web Design Services
Web Design, Custom Software Development
http://www.crimsondryad.com


#14

Strike that. I was thinking of the full version of flash. I did not see any options for the script to change the codec.
I was reading the documentation and it does say that problems can appear on IE if the dementions are not correct. Other than that maybe the the wrong version of the player is installed on their system. Or a javascript issue. But I am drawing straws here.
Silk

My website