Well, it appears the announcement lists have hung again and unfortunately I didn’t notice until about 5 hours after it should have gone out (I know I shouldn’t just trust that it works as it should ). However, the real puzzling thing is that when I sent in the support note it said I was #5 of 9 for Brian and what do you know, I am now at #26 of 44 (1 hour 52 mins later).
Well, hopefully someone will notice before they go home tonight that the mailing lists have hung and fix especially since I had 2 mailings that were suppose to go today.
Does anyone know if as a dedicated server user you get better support response? I was just curious as I do have a DH dedicated server, but these 2 particular clients I do the mailings for have their own accounts with DH. I am wondering if it isn’t time to pull them in under my account, so I can better control their mailings and maybe get support in a reasonable time if there is trouble. Just curious.
Sorry don’t want to seem like I am whining about support (they really are a great bunch), but the announcement lists are about the only thing I continually have to contact support about and it gets kind of old.