Mailbox Quotas


#1

I continue to recieve messages stating my quota is almost full, even though I move messages older than 30 days and then offload that to a folder locally on my computer. Why is the disk space not reflecting this? When I go to Panel>Mail>Manage Email, it says I’m still in danger of exceeding my quota.

My actual website usage is only 24 megs but, my quota is 100. I do not have 76 megs worth of email in my inbox, but the quota does not reflect any change.

Thoughts? And Thanks!


#2

Having run into the same problem with many users, I can say with confidence that the answer is to wait 45-120 minutes until the mail f’really deletes. I’ve found this delay often occurs when you delete any thing more than 0.8 metric craploads of mail at a time.

The solution is: Next time, go to webmail, delete a few megs at a time, emptying the trash folder in between each set of deletes - this will speed up the deletion cycle a little. Trying to delete it all at once will cause the quota to choke on its own trash can contents and slow the process.

HTH


#3

one of my clients had same problem. Turned out he was throwing into trash but not emptying it.


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#4

This was it. Patience unfortunately, is not one of my virtures.

Thanks!!