Mailbox Name


#1

cc: DreamHost Support

From the Knowledge Base:

“Label the mailbox with the owner’s name. This is useful for managing your mailboxes, since the mailbox will be given a unique name on our server of the form m23252262 which makes it a little hard to keep straight which mailbox is whose!”

Why do we get the cryptic (read “ugly”) alphanumeric mailbox name? My principal mailbox has a human-friendly name, so I know this is not a technical matter.

I would like those to whom I give email addresses to be able to log into webmail with a human-friendly name. In the pasts, my hosting providers have used the complete email address (such as "user@mydomain.com").

This may become a critical issue for me. It is hard enough to support the friends I provide accounts for without getting them to remember “m23252262” in order to check their webmail.

Thank you for any insight.
-Daric Jackson


#2

You can sign into your mailbox with the address that you assigned to the mailbox. So they can just sign in with “user”.


#3

Support was very prompt in addressing this, by the way. I got pretty much the same answer.

As an incidental, as I was setting up other things I discovered that creating an FTP user also creates a mailbox for that user without an ‘ugly’ mailbox name, which was exactly what I wanted. It was a little round-a-bout finding it, but it’s there, after all.


#4

Most accounts come with a number of “real” accounts, so feel free to use these for your friends instead if you’d prefer (just add an ftp / shell user (which you can remove later if you want), and it’ll create a corresponding mailbox-only user.

We use the weird mailbox names mostly to keep more available usernames for ftp / shell users, who are much more apt to have to type their usernames frequently (rather than setting up the username in a mail client once in a while).

Eventually we would like to have virtual domain support for mailbox usernames, so you could just login with username@example.com as the username.


#5

Virtual domain support would be delightful. And I did discover the FTP name = Mailbox name bit while setting up FTP for the person I had just made that cryptic mailbox for. :slight_smile:


#6

The downside is that “name” has to be unique over the cluster of machines you have access to, thus the “common” names tend to be taken.

I know having mail user@domain.com is on the DH to be developed list, lets hope it is not too far off in the future!


#7

And this is exactly what the mxxxxxx usernames are designed to help reduce. When someone has a single POP3 account setup on their home machine, uses webmail all the time, or whatever, it’s silly to give them a username that someone else might want.

I don’t see how having the common names being taken is that big a deal, though… you can still have somepopularname@example.com as your email address, though you may have to get a little creative with the actual login name.