I have a client whose employees routinely complain about getting mail server connect errors (I have a dedicated server). It doesn’t seem to be any regular occurence or anything that can be pinpointed. So my question is does anyone else have/had similar problems?
Support suggested that it was an email corrupting the mail, but I am not sure I agree with that response as they may check mail minutes later and it connects and downloads the email fine.
They (approximately 50 clients) are using Outlook Express, so not sure if that has anything to do with it either. I am thinking that maybe it has something to do with the way they are accessing – not sure if they use isdn lines or what.
Any ideas would be much appreciated. I guess I just want to make sure that it isn’t something I can give them a “real” answer for.