Mail server call timeout


#1

Hi everyone,

I’ve been trying to setup my email client to receive messages from my account @banafederico.com but with no luck…

Neither could find help on the support wiki, for some reason whenever Thunderbird calls the address mail.banafederico.com it gets a timeout.

Somebody knows what can be happening here?
Thanks in advance.

Federico.


#2

When you entered your credentials did you enter username or username@banafederico.com It needs to be the second.