Lost password with wrong birthday


#1

Hello, apparently, I have lost my password to my account and my domain expires soon. I cannot retrieve my password because I seem to have entered the wrong birthday upon my registration and so it won’t send it to my e-mail. It says to contact support by logging into my account but I can’t login! Any ideas?


#2

Create a new account with all of the same credentials (email, street address, etc.) and open a support ticket for help using the new ID. Include a convenient phone number w/convenient hours and have credit card ready. Maybe you get lucky :slight_smile:


#3

You could send an email to support@dreamhost.com