Lost FTP Access


#1

Hi,

I’ve lost FTP access. I keep getting an “I/O error” from Cyberduck. I’ve used this program for a full year without any problem.
Any idea what’s up?

Thanks for your help.


#2

Depending on when the problem started, it could be our SSH key change, though what’s the full I/O error? It should have a little more information.


#3

Thanks for the quick response! :slight_smile:
Just says I/O Error: Connection Failed.

I haven’t done an upload since around 12/24/2012.


#4

It’s fixed now.
WOOOOOOO SCARY!

Have a great evening.
I love DreamHost.
:slight_smile:


#5

I’m glad to hear everything is up and running!
Let us know if something else comes up.
Also know, you can always submit a support ticket to our technical support team here:
https://panel.dreamhost.com/index.cgi?tree=support.msg&
:slight_smile: