My technophobic wife labored for months on her personal Website to promote her art therapy practice.
When her Yahoo mail account was flooded with spam and kept crashing, we switched to Gmail. So, we never received a few messages from DreamHost to renew her registration for a fee.
We paid in full last week and begged to restore the site to its original content. And we just received this message back from DH customer service:
"Unfortunately we were unable to process your domain restore for
lizatoft.com as there were no available backups!
We are very sorry about this! Howevvvvver… we actually make no
guarantees about availability of backups, and highly recommend you
always keep your own copies of all important data. Please follow the
link below for instructions with this:
The Unhappy Dreamhost Domain Restore Robot!"
Is there any phone number for these guys - or any way to restore our info?