Logging in to DreamHost


#1

Dreamhost seems to accept my username and password, but the screen blinks and shows a blue rectangle that says “Sign in to your account” with a “Sign in” button. I click on the button, the screen blinks, and returns to the same image. Over, and over again. I’m unable to access my Dreamhost dashboard.

The suggestions listed in “Your topic is similar to…” are old, the first in the list is 11 years old.


#2

Hi, James.

I’ve only been using DreamHost for about a year. I have seen such behavior on other sites, but never here. It sounds like an endless re-direction loop, which may be caused by corrupted data in your browser cache, or by a cookie file that has been stored incorrectly.

– Clear your browser’s cache memory and try again.
– If that doesn’t work, clear all your cookies and try again.
– If that doesn’t work, send e-mail to DreamHost Customer Support Team support@dreamhost.com and ask them to get you unstuck.

I’ve got my fingers crossed!
D. Bryant


#3

If the DNS has updated, try forcing your browser to reload the page. This clears the cache out of the browser so you see the most recent version of the page.

Forcing a page to reload
Proxy sites
Proxy sites allow you to bypass network issues and view the site from a different location. View the following article for a list of proxy sites you can use:

Proxy sites
If the proxy sites loads your website, it confirms the site is resolving online. If you still cannot view it, try clearing your cache and flushing DNS:


Clean Master Facebook Lite


#4

If you are still not able to log in after the recommendations here please be sure to let us know by filing out a support request with this form here:
dreamhost.com/support/


#5

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