Locked out completely from account


I am helping worthy community organization attempt to recover access to its dreamhost account. at jpnc.org. I helped set up the account some time ago and then handed it off.

They (and I) Can’t log into dreamhost.com account; can’t reset pw because email address appears associated to that domain and it is unreachable.

I suspect the account holders didn’t get account renewal email, since they can’t open that email, the account has lapsed and now is locked, hopefully archived.

what recourse is there?

Much thanks,

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